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Campus Nexus - Page header/footer error on reports

Modified on: Mon, Sep 30 2024 2:51 PM

Problem: When running reports, you receive an error about the Page Header or Footer being too large for the page


Issue: This is caused by a resolution mismatch between your computer and Campus Nexus desktop


Solution: Follow these steps to change the resolution for Campus Nexus desktop


1. Close Campus Nexus

2. Right-click the Citrix Workspace icon (located near the date/time on your Start Bar)

3. Choose Advanced Preferences


4. Select High DPI  


5. Change this setting to one of the other 2 options


6. Click Save and relaunch Campus Nexus


(If the error still appears or the text is difficult to read, repeat the above steps and test the other option)

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